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COVID-19  UPDATE

Updated: December 4, 2020 at 12:00 PM

The well-being of our residents and communities is of utmost importance to us. During this time of uncertainty, our team is following the CDC and local and regional guidance to help prevent the spread of the virus. Please see below for potential impacts to residents of Lux Communities. 


For additional information on COVID-19, please click here . 

  • Are the rental offices open?

    All Lux Communities rental offices are open. 


    Interested in touring a property? We're happy to conduct an in-person showing or virtual tour any time, anywhere by contacting us.

  • Can I still use the amenity spaces?

    The amenity spaces are open at all of our communities. Modified capacity rules and procedures are in place to maximize health and wellness. For guidelines and recommendations, please refer to signs posted within the amenity spaces.

  • What do I do if I have a maintenance request?

    Maintenance requests should be submitted through your Online Resident Portal. Don't have a resident portal? Enroll today by clicking here. 


    Lux Communities has resumed all non-emergency maintenance requests in North Dakota, South Dakota and Minnesota, and will be implementing procedures to maximize everyone's health. 



  • How should I submit my rent payment?

    We strongly encourage making rent payments digitally through your online portal. If you need help signing up, please contact your rental office. 

  • Can I still schedule a tour of a unit?

    In-person showings will be resumed in North Dakota and Minnesota, with the practice of social distancing to maximize everyone's health. 


    In-person showings in South Dakota will be unavailable until further notice. 


    We encourage you to utilize the virtual tours found under each of our communities on our website. Upon request, virtual tour links can also be sent directly through email or text.  


    See something you like? Our team has the capability to host video tours via FaceTime or Facebook Messenger. Please contact our rental offices for more information.

  • I have additional questions, who should I contact?

    Please reach out to your rental office. 


    As a reminder, all Lux residents are able to contact office and maintenance personnel by calling their rental office at any time. If on-site staff are unavailable, the call will be forwarded to a 24/7 emergency number.

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